Privacy Policy
Privacy Policy – Kainos Life Mission
Your Privacy Matters to Us
We respect your privacy. The personal information you share will be used to respond to your enquiry or prayer request. Your message will be sent to our secure email service and accessed only by authorised members of Kainos Life Mission.
1. Introduction
At Kainos Life Mission, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, process, retain and protect personal information submitted through our website’s contact form.
We aim to handle personal information responsibly and in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. EU GDPR may also apply where relevant.
2. Information We Collect
When you submit our contact form, we may collect:
- Your full name.
- Your email address.
- Your phone number, if voluntarily provided.
- Your message, enquiry or prayer request.
- Any additional information you voluntarily include in your message.
Your message may contain sensitive personal information, including information about your health, religious beliefs or personal circumstances.
Please avoid sharing unnecessary sensitive information about yourself or other individuals.
3. Purpose of Collecting Information
We collect and use the information you provide only for purposes connected with your enquiry or request, including:
- Receiving and responding to enquiries.
- Receiving and responding to prayer requests.
- Providing spiritual encouragement or support where requested.
- Contacting you about the message you submitted.
- Managing and documenting privacy requests where necessary.
We do not use contact-form submissions to automatically subscribe you to newsletters or marketing communications.
We do not sell your personal information.
4. How Your Information Is Processed
Our website uses Vercel’s server-side functionality to process contact-form submissions and send them to our designated Zoho Mail inbox:
We do not intentionally maintain a separate website database containing contact-form submissions.
However, your message and contact details are stored in our Zoho Mail email system when we receive your submission.
Only authorised individuals responsible for handling Kainos Life Mission enquiries and prayer requests should have access to these messages.
Vercel and Zoho may process personal information in providing their respective technical services.
5. Legal Basis for Processing
For ordinary enquiries, we rely on our legitimate interests in responding to people who contact Kainos Life Mission, where this is appropriate following an assessment of those interests.
Where you voluntarily provide special category information, including health information or information revealing religious beliefs, we rely on your explicit consent where this is the applicable condition for processing that information.
We process the information for the purposes explained in this Privacy Policy.
You have the right to withdraw consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
6. How We Store and Protect Information
Messages submitted through our contact form are delivered to our Zoho Mail inbox.
We take reasonable technical and organisational precautions to protect personal information.
These include restricting email access to authorised individuals and using appropriate security measures for our website and email services.
Although we take reasonable steps to protect information, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
7. Information Retention
We retain information only for as long as reasonably necessary to respond to enquiries, handle prayer requests and meet applicable legal requirements.
We periodically review stored correspondence and delete information that is no longer required.
Where you withdraw consent and request deletion, we will review the request, stop processing based on that consent, and delete the relevant original contact-form information where required under applicable data protection law.
Limited information relating to the withdrawal request may be retained separately to document the request and demonstrate how it was handled.
8. Withdrawal of Consent and Request for Deletion
You may withdraw your consent for the processing of information you previously submitted through our website.
To request withdrawal of consent, please send an email to:
Use the following email subject:
Concent Withdrawal Request
Please send the request using the email address provided with your original contact-form submission wherever possible, and indicate which submission you wish to withdraw.
Upon receiving your request, Kainos Life Mission will:
- Review the withdrawal request and, where necessary, verify that it relates to your information.
- Stop processing your personal information on the basis of the withdrawn consent.
- Locate your original contact-form submission in our Zoho Mail system.
- Delete the relevant original message and associated personal information from our active mail records where required, subject to applicable legal obligations and exceptions.
- Review any relevant sent messages, copies and other accessible records where applicable.
- Provide confirmation that the request has been processed, or explain any lawful reason why particular information must be retained.
We will retain the withdrawal-request correspondence, or a minimal record of it, separately for the limited purpose of demonstrating receipt of the request, documenting the action taken and complying with applicable data protection obligations.
Any information retained for this purpose will be restricted to what is reasonably necessary and will not be used for unrelated activities.
This limited retention is based on our legitimate interests in maintaining appropriate compliance records, subject to applicable law.
We will respond without undue delay and within the time limits required by applicable data protection law, normally within one calendar month.
You may also exercise your privacy rights without using the exact email subject stated above. We will recognise and handle valid requests received through other appropriate means.
9. Sharing of Personal Information
We do not sell personal information or share contact-form submissions for advertising or unrelated marketing purposes.
Information may be processed by technical service providers necessary for operating the website and email service, including:
- Vercel, for website hosting and server-side functionality.
- Zoho Mail, for email transmission, delivery and storage.
We may disclose information where required by applicable law.
Prayer requests will not be publicly displayed or circulated outside the authorised team without an appropriate lawful basis and any consent that is required.
10. International Data Processing
Our technical service providers may process information through infrastructure located outside the United Kingdom.
11. Your Data Protection Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request restriction of certain processing.
- Object to processing based on legitimate interests.
- Withdraw consent where processing relies on consent.
- Request data portability where applicable.
To exercise your rights, contact:
12. Contact Information
For any questions about this Privacy Policy or how your information is processed, please contact:
Kainos Life Mission
Email: info@kainoslifemission.org
Website: https://www.kainoslifemission.org
13. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our website, operational practices or applicable data protection requirements.
The revision date and version number displayed at the beginning of this policy will identify the current version.